Shipping policy
Shipping Policy
Last updated: August 3, 2026
Processing Time Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You'll receive a shipping confirmation email with tracking information once your order ships.
Domestic Shipping (United States) We offer the following shipping options at checkout:
- Standard Shipping — estimated 5–7 business days
- Expedited Shipping — estimated 2–3 business days
Rates are calculated at checkout based on your order weight and destination.
International Shipping We ship to select international destinations. International shipping rates and delivery estimates are calculated at checkout. Please note that customers are responsible for any customs duties, taxes, or import fees assessed by their country.
Order Tracking Once your order ships, you'll receive a tracking number via email. Tracking updates may take 24–48 hours to appear after shipment.
Lost or Delayed Packages If your package appears lost or significantly delayed, please contact us at goldenspice@proton.me with your order number and we'll work with the carrier to resolve the issue.
Incorrect Address Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrectly entered address. If you notice an error, contact us immediately at goldenspice@proton.me — we'll do our best to correct it before the order ships.
Contact Us Golden Spice LLC | goldenspice@proton.me